Refund & Cancellation Policy

1. Subscription Services

Merchant directory subscriptions (Professional, Growth, Enterprise) are billed on a recurring monthly or annual basis. Merchants may cancel renewals at any time from their merchant dashboard. Cancellation takes effect at the end of the current paid billing cycle.

2. Refund Eligibility

Refunds may be requested within 7 days of the initial subscription activation if our verification team is unable to verify your business or if technical failures on our platform prevent listing publication. Once verified and published, subscription charges are non-refundable for the elapsed period.

3. Advertising Campaigns

For Homepage Banner Campaigns and Featured Ad Placements, cancellations requested prior to scheduled launch receive a full 100% refund. Once a campaign has begun running, refunds are prorated based on remaining unserved impressions or days.

4. How to Request a Refund

To request a billing adjustment or refund, submit a ticket via our Merchant Support Portal or email billing@nammahubballi.in with your Tax Invoice number.